Q: Why should I use a travel agent?
Even in the age of online booking, travel agents are a great source of information and discounts. A travel agent can make sure that your trip is tailored to you, assist ou in case of unexpected problems, and help you anticipate potential issues in advance.
Q: Will I pay more if I book through an agent?
Our fees are transparent. in many cases, you save more than you spend. We can work within your budget, and we always focus on making sure that you get a solid value in return for our fees.
Q: How do I make payments?
Once we confirm your itinerary and you are ready to make a deposit, I will send over a secure credit card authorization form and invoice through TravelJoy. Your credit card isn't charged immediately upon authorization, but what this does is give me all of the information I need as well as permission to make charges on your behalf. Your information is then saved, so you can easily revisit your invoice and make future payments quickly and easily.
Q: What if I need to cancel my trip?
In today's climate, I understand how important flexibility and the option to cancel your trip has become. Part of my job as your travel adivsor is to educate you about each aspect of your trip's cancellation policy. The tour guides, hotels, properties, and experiences I curate for our clients oftne have their own unique set of cancellation policies, so I will include all cancellation details clearly in your trip proposal.
Q: Do you promise the cheapest price?
My job is to find you the best value on vacation, although not necessarily the lowest cost. Pricing, while very important, is only one of many factors I consider when putting together the best package. We take our clients' budgets very seriously and treat them with the same respect we would want our own vacation budget treated, but ultimately we keep your best interest in mind and make travel recommendations with all relevant factors considered. Also, we're unable to provide line-item pricing, as your package consists of many components.
Q: How can I reach you?
After our initial consultation call, the best way for us to communicate is through message/emails on TravelJoy. If you have something more urgent to discuss, we can find a time to schedule a phone call. Of course, while traveling, you will have our personal contact information so that we're only a phone call away to help should a need arise.
Q: Can I make changes to my trip?
Yes, absolutely! After you've looked everything over, you and I can talk through any changes that you would like to make. We offer 1 complimentary change to your itinerary.